Return and Exchange

We always do our best to deliver the best product for you, but please let us know if there’s something not right.

RETURN AND EXCHANGE
Return and exchange are accepted if you believe you have a defective or damaged product caused by manufacture (and we’re terribly sorry). You may return your order within 14 days starts from the day the package was delivered, please contact us at admin@parte.id. The product should be in its original condition with its tags intact, it should not be worn, washed, or altered. We reserve the right to refuse your return if it does not pass our quality control. Return and exchange is not available for the items on sale. 


REFUND
If we are unable to replace your defective items, you will receive a full refund. It will take up to 3-7 working days for the refund process to be done.